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• Warmly Home offers free worldwide shipping with no minimum order quantity or purchase amount.

• In some countries or regions, assistance may be required for customs clearance, and import taxes or duties may be charged—these are the buyer’s responsibility.

• To avoid unexpected delays, we recommend checking your local customs policies before placing an order.

• Due to the nature of online shopping, differences in lighting, camera angles, photography technique, display settings, and individual color sensitivity, slight color variations between product photos and actual items are possible. This is considered normal and not a quality issue.

• Rugs with patchwork patterns or handmade craftsmanship may feature slight asymmetry or raw edges, which are part of the design and not defects.

• Rugs are cut by machine or by hand, and the finished size may vary by ±1–3cm.

• For shipping purposes, large-size rugs may be folded. If creases appear, they will flatten naturally over time or can be eased with gentle ironing or pressure.

• Warmly Home rugs feature a variety of synthetic fibers (such as polypropylene, polyester, nylon, acrylic, chenille) and natural materials (such as silk, wool, bamboo silk, cotton silk, jute, sisal), each with unique characteristics suited to different spaces.

• If you are sensitive to certain materials, please review the product details carefully before placing an order.

• Some rugs may have a light scent due to sealed storage and shipping. We recommend airing the rug out in a ventilated space for 1–2 days upon unpacking.

• We offer customizations for material, size, pattern, shape, and color.

• Customized rugs are made to order. To avoid misunderstandings, please confirm all details with customer service before or after placing your order. Unconfirmed custom orders will not be produced.

• Customized rugs are made specifically to your confirmed design and measurements and are not eligible for changes, returns, or exchanges unless defective.

• Pre-sale items will be clearly marked with “Pre-Sale” in the product title. By ordering, you agree to a production timeline of up to 30 days. Production time is not a valid reason for cancellation. For urgent needs, please contact customer service to check stock availability or the shortest production time.

Explore more tips and resources before and after your purchase:

Blogs – Stay inspired with the latest rug trends, styling tips, promotions, and care guides.

Shipping Terms – We offer free worldwide shipping on all dorm rugs and home decor items.

Returns and Refunds – Your satisfaction matters. Easy returns and clear refund policies.

Terms and Conditions – Learn more about our store policies and customer commitments.

Pinterest – Discover home styling ideas and rug pairings from the Warmly Home community.

YouTube Channel – Watch how to style your space with area rugs, tips, and more.