Privacy Policy

Effective Date: Sep-21, 2024

Warmly Home (“we”, “our”, or “us”) operates the website www.warmlyhome.com and the Warmly Home mobile application (the “Service”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Service.

By using our Service, you agree to the collection and use of your data as described in this policy. We are committed to safeguarding your privacy and ensuring transparency in how we handle your information.

1. Information We Collect

Personal Data

When you use our Service, we may ask you to provide certain personally identifiable information (“Personal Data”) to contact or identify you. This may include:

Email address
First and last name
Phone number
Shipping and billing address (including State, Province, ZIP/Postal code, and City)
Cookies and Usage Data

Usage Data

We also collect information automatically when you access our Service, which may include:

Your device’s IP address
Browser type and version
The pages you visit on our site
Time and date of your visit
Time spent on each page
Unique device identifiers and other diagnostic data

For users accessing the Service through mobile devices, we may collect additional data such as the type of device, mobile browser information, and operating system details.

2. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor and analyze the activity on our Service, ensuring that it functions effectively and improves your experience.

Types of Cookies:

Session Cookies: Used to operate our Service.
Preference Cookies: Remember your settings and preferences.
Security Cookies: Help ensure the security of your data.

You can configure your browser to refuse cookies or to notify you when cookies are being sent. However, disabling cookies may impact your ability to use certain features of our Service.

3. How We Use Your Data

We use the information we collect for the following purposes:

To provide and maintain the Service
To notify you about changes to the Service
To enable interactive features, like chat or feedback forms
To provide customer support
To gather analysis or valuable data to improve our Service
To monitor usage and detect/prevent technical issues

4. Data Transfers

Your information, including Personal Data, may be transferred and stored on servers located outside of your country, where data protection laws may differ from those in your jurisdiction.

By providing your data, you consent to this transfer. Warmly Home will ensure that adequate measures are taken to protect your data and that transfers comply with applicable legal standards.

5. Disclosure of Data

Warmly Home may disclose your Personal Data under certain circumstances:

To comply with legal obligations
To protect and defend the rights or property of Warmly Home
To prevent or investigate possible wrongdoing related to the Service
To protect the safety of our users and the public
To guard against legal liability

6. Data Security

We are committed to securing your Personal Data. While we use commercially reasonable practices to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee its absolute security.

7. Service Providers

We may engage third-party companies to assist with our Service, such as performing analytics or facilitating payments. These third parties only have access to your Personal Data to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use Google Analytics to monitor and analyze website traffic. Google may use the collected data to personalize ads across its own network. For more information, please visit Google Privacy & Terms.

8. Links to External Sites

Our Service may contain links to third-party websites not operated by Warmly Home. We are not responsible for the content, privacy policies, or practices of any third-party sites. We recommend reviewing the privacy policy of each external website you visit.

9. Children’s Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect Personal Data from individuals under 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us so we can take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or a prominent notice on the Service before the changes take effect.

We recommend reviewing this Privacy Policy periodically for any updates. Changes become effective when posted on this page.